Privacy Policy

Effective date: September 27, 2026

Korean Tax Expert, operated by STAR TAX & BPO (“we,” “us,” or “our”), respects your privacy. This policy explains what personal information we collect through koreantaxexpert.com, why we use it, how long we keep it, and the choices available to you.

1. Personal Information We Collect

We may collect the following information:

  • Service inquiries: full name, email address, optional phone number, and the information you include in your message.
  • Newsletter sign-ups: name and email address.
  • Automatically collected information: IP address, browser and device information, access date and time, referring or exit pages, pages viewed, interactions with the website, and cookie or similar online identifiers.

Please do not submit sensitive personal information through the inquiry form unless we specifically request it for a defined service.

2. How We Use Personal Information

We use personal information to:

  • respond to inquiries and prepare service proposals;
  • communicate about requested tax, accounting, payroll, corporate, or BPO services;
  • send newsletters or updates where you have chosen to subscribe;
  • operate, secure, troubleshoot, and improve the website;
  • understand website use and measure the effectiveness of our communications and advertising; and
  • comply with applicable laws and protect our legal rights.

Where required, we rely on your consent. We may also process information where necessary to respond to a request made by you, to provide requested services, to meet legal obligations, or to protect the security and legitimate operation of the website.

3. Retention and Deletion

  • Inquiry information: generally retained for up to one year after our last communication, unless a client relationship begins or a longer period is required by law or reasonably necessary for legal claims.
  • Newsletter information: retained until you unsubscribe or withdraw your consent.
  • Website logs and cookie-related information: retained according to our technical settings and the retention periods of the relevant service providers.

When information is no longer required, we securely delete it or anonymize it so that it can no longer identify an individual.

4. Service Providers and Disclosure

We do not sell or rent personal information. We may share limited information with service providers that support website hosting, maintenance, form and email delivery, security, analytics, mapping, and advertising measurement. These providers may process information only for the relevant service and subject to applicable contractual or legal safeguards.

We may also disclose information where required by law, regulation, court order, or a lawful request from a competent authority, or where necessary to protect our rights, users, or the security of the website.

5. Google Services and Processing Outside Korea

Our website uses Google services, including Google reCAPTCHA, Google Maps, Google Tag Manager, and Google advertising or measurement tools. When these features are loaded or used, Google LLC and its affiliates may receive information such as your IP address, browser or device information, online identifiers, page interactions, reCAPTCHA responses, and map usage data. This information may be processed in the United States or other countries where Google operates.

The transfer occurs electronically when you load or interact with the relevant page. The purposes include spam and fraud prevention, map display, website analytics, and advertising measurement. Google retains information in accordance with its own settings and policies. For more information, please review Google’s Privacy Policy.

You may limit certain processing by blocking or deleting cookies or by not using the relevant feature. However, blocking Google reCAPTCHA may prevent submission of our online forms.

6. Cookies and Online Tracking

We and our service providers may use cookies or similar technologies to operate the website, maintain security, remember preferences, understand website activity, and measure advertising effectiveness. You can delete or block cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

7. Your Rights

Subject to applicable law, you may request access to, correction of, deletion of, or suspension of processing of your personal information. You may also withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of internet transmission or electronic storage is completely secure.

9. Children’s Privacy

This website is intended for business users and is not directed to children under 14. We do not knowingly collect personal information from children under 14 through this website. If you believe a child has submitted personal information, please contact us so that we can review and delete it where appropriate.

10. Contact

Privacy Contact: STAR TAX & BPO – Korean Tax Expert
405, Trade Tower, 511 Yeongdong-daero, Gangnam-gu, Seoul, Korea 06164
Email: siyoon@star-tax.kr / heebong@star-tax.kr
Phone: +82-2-6925-6695

11. Changes to This Policy

We may update this policy when our practices, services, or legal requirements change. The effective date at the top of this page will be revised when an update is published.